Return, Refund and Cancellation Policy

Return, Refund and Cancellation Policy

After placing the order customer can cancel the order within 1 hour if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days. Products can be returned within 24 hours from the day of delivery.

 

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Payment Terms

We current accept payments only within India through an NEFT transfer or a cheque deposit into our HDFC Bank account. Information is sent to you after you have confirmed an order through your shopping cart. Mumbai customers also have the option of sending payments to us directly at our location in Santacruz West, Mumbai.

We DO NOT offer COD facility, and orders are confirmed only on receipt of payment.

For queries regarding payments, write to us at cupik.design@gmail.com

Shipping & Delivery Schedule

We ship our orders several times a month according to a fixed delivery schedule. Return gift orders are usually shipped in 10-15 days from the date of order confirmation.

Orders are sent out via courier services, and reach customers in 2-3 days from the date of dispatch.